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Terms and Conditions – Mtronics
Welcome to Mtronics.in (“Website”). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Mtronics.in, you agree to comply with these terms. If you do not agree, please refrain from using our website.
1. General Terms
The website is owned and operated by Mtronics (referred to as “we,” “us,” or “our”).
All products sold are refurbished/used unless stated otherwise.
Prices, offers, and product availability are subject to change without notice.
2. Account Registration
You must provide accurate and complete information when creating an account.
You are responsible for maintaining account security (password, OTP, etc.).
We reserve the right to suspend or terminate accounts for misuse.
3. Ordering & Payments
Orders are confirmed only after payment verification.
We accept payments via Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).
COD orders may have restrictions based on location or order value.
EMI options are subject to bank approval.
4. Shipping & Delivery
Free shipping on orders above ₹1,000 (India only).
Delivery time: 2-3 business days (subject to courier delays).
Order cut-off time: 12:00 PM (orders after this are processed the next day).
We are not liable for delays due to logistics issues, incorrect addresses, or force majeure events.
5. Cancellation Policy
Cancellation allowed before shipment (3% payment gateway charges apply).
No cancellations once the order is dispatched.
Exceptions: Wrong/damaged products can be returned as per the Return Policy.
6. Returns & Refunds
7-day return policy for defective/wrong items.
5% restocking fee + shipping charges deducted from refunds.
Refunds processed within 10 business days after return inspection.
Products must be unused, in original packaging, with all accessories.
7. Warranty & Product Condition
Refurbished products come with a 1-year warranty (unless specified otherwise).
Warranty covers manufacturing defects only (not physical damage/misuse).
Customers must provide proof of purchase for warranty claims.
8. Limitation of Liability
We are not liable for:
Indirect damages (data loss, business interruption).
Product misuse or unauthorized repairs.
Third-party services (couriers, payment gateways).
9. Intellectual Property
All website content (logos, text, images) is owned by Mtronics.in and protected under copyright laws.
Unauthorized use, copying, or distribution is prohibited.
10. Governing Law & Disputes
11. Changes to Terms
12. Contact Us
For questions regarding these Terms & Conditions, contact:
📧 Email: support@mtronics.in
📞 Phone: 9372796484
Thank you for shopping at Mtronics.in! 🚀
Key Notes:
Clear refund/cancellation rules to avoid disputes.
Compliant with Indian consumer protection laws.
Protects business from fraudulent claims.
